Contact

Reach us for your questions, requests and partnership proposals.

Reach Us

Our customer service line is active Mon–Sat 08:00–18:00. You can leave a WhatsApp message 24/7.

Call Center

0850 515 15 15

Mon–Sat: 08:00–18:00

E-mail

bilgi@yolkargo.com.tr

Response within 4 hours

Location

View on Map

Social Media

Contact Form

Full Name *

Phone

E-mail *

Subject *

Message *

FAQ

Frequently Asked Questions

When will my cargo be delivered?

Standard shipments are delivered within 1-3 business days. Express options offer same-day or next-day delivery. You can check the real-time status with your tracking number.

How do I get my tracking number?

Your tracking number is sent to you via SMS or WhatsApp immediately after the cargo is handed in. You can also ask the branch or agency where it was shipped.

What should I do about damaged cargo?

If you notice damage at the time of delivery, ask the courier to prepare a damage report. Then contact your nearest branch to file a damage claim.

How do I apply for an agency?

Fill in the Agency Application form on our Apply page and submit your application. The result will be notified to you within 5 business days.

Is the Shopify integration paid?

The Yol Kargo Shopify integration is a service offered to our corporate customers, available in different packages depending on your cargo volume. Please contact us for detailed information.

Visit Our Head Office

You can get directions via Google Maps.

View on Google Maps